So what is the difference between a system and a process? 🤷‍♂️

A process is a they way you carry out a particular activity within your business like what do you say when you answer the phone, whereas a system is group or combination of processes that are put together to achieve a result, so once you’ve answered the phone, what information is collected, how is it stored, what happens to the information once you have it, who is the enquiry passed to. 🏭

Think of it like cogs in a machine, where the machine takes a mixture of raw goods in and spits the finished product out at the other end. ⚙️ ⚙️

The machine is the system, the cogs and moving parts within the machine are the processes and the finished product is the result you are looking to achieve. 🚀

Remove one of the cogs, and the whole system breaks down. 🛠

As you scale your business, you need to bring in new employees. Sometimes to add to an existing team within the business and sometimes to create a whole new department. 👩🏽‍💻 👨🏽‍🏭

Wherever these new employees fit into your organisation, it is important that they do exactly what you need them to do in order to keep everything running smoothly. 📊 🗃

Great systems and processes will do this and they also will make it easy to identify if an individual within your business is not performing or a particular process is no longer fit for purpose. 🤦🏼‍♂️

As you grow, both your people and processes need to develop too. 👨‍🎓 👩‍🎓

Whether you’re looking to grow and continue working in your business, or grow and sell your business. Good processes and systems are crucial to maximising profit and therefore business value. 💷 💷

Regularly reviewing systems and processes will identify and bottle necks in your workflows and will allow you to adapt them to suit the needs of your growing business. 🏙

That’s it for todays business bite.

If you’d like some help implementing or reviewing systems and processes within your business, give me a shout. 🗣