Why Do We Need Systems And Processes in Business?
If you’re looking to grow your business, your processes need to be written down and systemised. 📝
So what is the difference between a system and a process? 🤷♂️
A process is a they way you carry out a particular activity within your business like what do you say when you answer the phone, whereas a system is group or combination of processes that are put together to achieve a result, so once you’ve answered the phone, what information is collected, how is it stored, what happens to the information once you have it, who is the enquiry passed to. 🏭
Think of it like cogs in a machine, where the machine takes a mixture of raw goods in and spits the finished product out at the other end. ⚙️ ⚙️
The machine is the system, the cogs and moving parts within the machine are the processes and the finished product is the result you are looking to achieve. 🚀
Remove one of the cogs, and the whole system breaks down. 🛠
As you scale your business, you need to bring in new employees. Sometimes to add to an existing team within the business and sometimes to create a whole new department. 👩🏽💻 👨🏽🏭
Wherever these new employees fit into your organisation, it is important that they do exactly what you need them to do in order to keep everything running smoothly. 📊 🗃
Great systems and processes will do this and they also will make it easy to identify if an individual within your business is not performing or a particular process is no longer fit for purpose. 🤦🏼♂️
As you grow, both your people and processes need to develop too. 👨🎓 👩🎓
Whether you’re looking to grow and continue working in your business, or grow and sell your business. Good processes and systems are crucial to maximising profit and therefore business value. 💷 💷
Regularly reviewing systems and processes will identify and bottle necks in your workflows and will allow you to adapt them to suit the needs of your growing business. 🏙
That’s it for todays business bite.
If you’d like some help implementing or reviewing systems and processes within your business, give me a shout. 🗣
Something in your business needs to change?
You probably already know more than enough to keep reading about it.
If you want an experienced outside perspective to help you work out what’s really getting in the way — and what to do about it — let’s have a conversation.
